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Satisfaction

In addition to the general satisfaction with the learning system (which can be assessed with the Fragebogen zur allgemeinen Zufriedenheit; doc, 56 kB, in German) and to the assessment of the learning processes by students (Fragebogen zur Auswirkung des Lernsytems auf Lernprozesse; doc, 52 kB, in German), further aspects of satisfaction can be captured in order to obtain user feedback which is as comprehensive as possible (cf. Grund, Grote & Windlinger, 2003):

  1. Satisfaction with the system
  2. Didactic structure of the course
  3. Quality of the course
  4. Media and material
  5. Course activities
  6. Learning support
  7. Supervision
  8. Communication and cooperation
  9. Handling the system
  10. Queries about advantages and disadvantages
  11. Overall assessment of the course.
 
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