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Observations

Apart from the basic principles, the following issues should be considered in observations (adapted from evaluationsnetz, 2005):

o Observation schedule: Bbefore the observation, define which behaviour, actions, statements and interactions, etc. you want to observe (this depends on the question). Then, set up a list or a table of all the phenomena that you wish to observe with aspects that are particularly relevant. If you need a strictly structured observation (which is primarily to provide quantitative data) you should prepare a very detailed observation schedule. This can be, for example, a table that is filled in during the data collection process (examples of such schedules can be found in: Bortz & Döring, 2003, p. 247 - Tafel 26; Hoang, 2000, Appendix 1). For  less structured observations, the observation schedule is less detailed; although the basic questions still have  to be precisely specified (cf. Sapsford & Jupp, 1996).
o Coding system: A coding system allows record “complex behaviour” to be recorded as codes (e.g. the action “the student executes a double-click” can be coded as 'D' or '1'). This makes recording during the observation easier.
o Observe the situation and the person/people as they influence each other.
o Avoid interpretations during the recording.
o Use codes for complex or heterogenous statements.
o Also record the times (what is observed when and for how long).
o Replace the observer in long observations. 
o Try to clarify ambiguities by a subsequent interview after the observation. 
 
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