Who is the manual for?

The handbook is intended for all those involved in the development and evaluation of e-learning projects or programs:

• Project managers, project staff members
• Persons who coordinate and evaluate several projects or one program, or who provide evaluation consulting (such as staff at centres of excellence)
• Persons evaluating projects involving the participation of several universities (such as Swiss Virtual Campus projects)
• External evaluators

This handbook offers project managers

• … a framework for the conceptual design of project evaluations
• … a practical guide on conducting project evaluations
• … various instruments for data collection (questionnaires, criteria catalogues, etc.)

To staff at centres of excellence,

• … the handbook can serve as a resource in project consulting
• … the handbook offers a framework model for program evaluation
• … we provide instruments for program evaluation